DEN Marketplace

Our sustainability framework

Every vendor on DEN is assessed across five pillars of sustainability. We want to create a community based on trust through honest, measurable impact.

DEN's sustainability framework is a 100-point self-assessment that vendors complete when they apply and can update at any time. It covers five areas: materials, production, social impact, logistics, and transparency. Points are awarded for specific, verifiable practices.

Vendors who score 40 or above earn a badge that appears on their storefront and every product listing. Badges are reviewed annually. DEN spot-checks claims and reserves the right to remove a badge if evidence is not provided on request.

Conscious maker

40–59 points

Making genuine steps toward sustainability across at least some pillars.

Sustainable maker

60–79 points

Strong performance across most pillars with evidence to back claims.

Exemplar

80–100 points

DEN's highest sustainability recognition. Leading the way for the industry.

The five pillars

Each pillar has a maximum point value. Vendors score points only for answering "yes" and score no points for "not sure" and "no".

Materials

up to 25 points

Where do your raw materials come from, and how were they produced? This pillar rewards vendors who source responsibly, use natural or recycled materials, and minimise virgin resource extraction.

Primary materials are natural (wood, linen, leather, stone, clay)

+5 pts

Materials sourced from UK or EU suppliers

+4 pts

Reclaimed, recycled, or upcycled materials used

+5 pts

FSC, PEFC, or equivalent certification held

+4 pts

No single-use plastic in materials or packaging

+4 pts

Can name the origin of primary materials

+3 pts

Production

up to 25 points

How is the product made? This pillar looks at energy use, waste, longevity, and the footprint of the making process itself.

Products designed to last 10+ years

+5 pts

Workshop uses renewable energy (solar, green tariff)

+5 pts

Offcuts and waste materials are reused or composted

+4 pts

Products are repairable — spare parts or repair guides available

+4 pts

Made to order (no overproduction)

+4 pts

No harmful finishes (VOC-free, water-based, natural oils)

+3 pts

Social

up to 20 points

Is the business good for the people involved and the community around it? This pillar covers fair pay, local employment, and broader community contribution.

All workers (including self) paid at or above Living Wage

+5 pts

Apprentices, trainees, or community workshops run

+4 pts

Business based in an underserved or rural community

+3 pts

Collaborates with other local makers or businesses

+3 pts

Charitable or community donations made in last 12 months

+3 pts

Accessible products (adaptable designs, inclusive sizing)

+2 pts

Logistics

up to 15 points

How does the product get to the buyer? This pillar rewards low-carbon delivery, minimal packaging, and local-first thinking.

Own delivery by van or cargo bike (no third-party courier)

+5 pts

Packaging is plastic-free, recycled, or reusable

+4 pts

Carbon offset scheme in place for courier deliveries

+3 pts

Local delivery within 50 miles prioritised

+3 pts

Transparency

up to 15 points

Can the vendor back up their claims? This pillar rewards openness, evidence, and honest communication with buyers.

Sustainability claims backed by evidence (photos, certs, receipts)

+5 pts

Supply chain disclosed on storefront or product pages

+4 pts

No greenwashing — claims are specific and measurable

+3 pts

Openly shares what they are still working on improving

+3 pts

Are you a vendor?

Complete your sustainability assessment in your vendor dashboard. Your score and badge update instantly and appear on your storefront and product listings.